Is NativeNative Cruelty-Free?

NativeNative is and will remain a Cruelty-Free company, we do not test our products on animals and we will continue to hold true to this principle.

Are NativeNative products Vegan?

Some of NativeNative products are Vegan, however, not all are. Please see the description details which will stipulate if Vegan.

Are NativeNative products Paraben-free?

Most NativeNative products are Paraben-free. Please see the product description details which will stipulate if Paraben-free.

What does Limited Edition products mean?

NativeNative produce products and shades that are Limited Edition, this means that we have produced a limited number of quantities.

What is a NativeNative “Inspired by You” product?

We work very close with Influencers, Pageants and Make Up Artists, all give important and positive feedback. This has led us to create key products for their work and has given us the opportunity to launch limited editions of “Inspired by You” products – It’s that simple.

How can I work with NativeNative?

If you’d like to work with us, we’d love to hear from you. We’re a growing fast evolving brand and are always looking for new and exciting people to join us. Our Mother company would love to hear from you, simply email the recruitment team at: recruitment@beautycityinternational.com

Where is my order?

Your order is processed within 24hrs and is posted to you through Royal Mail or UPS.

If you have paid for the signed option of delivery, you will be able to track this through Royal Mail tracker:

https://www.royalmail.com/track-your-item#/

Can I return my item?

Due to hygiene reasons we are unable to accept any returns where the product has been opened and where a seal has been broken. If the item has not been used and the seal is securely in place, simply return the unused item and we will remit your account for the full amount purchased.

When returning an item, please include your invoice.

Any delivery and handling fees made at the original purchase are not refundable.

Please send to:

NativeNative Cosmetics, C/O Beauty City International Ltd

2 King Street, Nottingham, NG12AS

Please note that if the goods are received damaged these will not be refunded

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